Malawi - Startup under 3 years old

Décrivez votre projet en quelques mots

LUWELL is a wellness startup created to support vulnerable people particularly those that are living with chronic illnesses, recovering from serious injuries/stroke, or experiencing either physiological or mental frailty.

01.01 Décrivez votre startup en détail

LUWELL was created for vulnerable people that are seeking physiotherapy, psychotherapy, professional massage therapy, occupational therapy and speech therapy. LUWELL adopts an integrated approach to wellness by providing a comprehensive wellness package all in a single working space. LUWELL envisages a healthy population with an improved quality of life. LUWELL is divided into two sections: the first section is a limited company which charges customers for its services, the other section which is yet to be established is a social enterprise which targets the most vulnerable communities and provides all our services free of charge. In summary, LUWELL exists to transform lives by providing wellness services in response to the sustainable development goal number three which calls for good health and wellbeing. Our goal is to reach millions of people here in Malawi, and later in Zambia.

01.02 Quel est le problème principal que vous essayez de résoudre ?

According to the latest WHO data published in 2020 Stroke Deaths in Malawi reached 5,939 or 6.16% of total deaths. Disability due to musculoskeletal disorders in Malawi increased by 45% from 1990 to 2010. Osteoarthritis is listed as the fastest increasing major health condition and ranked second as cause of disability by World Health Organization (WHO). In 2017, a study by Mwale and Mafuta revealed that the prevalence of suicide in Malawi was at 0.009%, (9 out of 100,000 people commit suicide in Malawi) revealing that suicide rates are higher than ever before. LUWELL was therefore established to provide physiotherapy, psychotherapy, occupational therapy, speech therapy and professional massage therapy as a comprehensive package in a single space.

01.03 Dites-nous quels sont les principaux avantages et/ou bénéfices de l'utilisation du produit/service fourni par votre startup (au moins 3).

By accessing physiotherapy, psychotherapy, occupational therapy, speech therapy and professional massage therapy, peoples lives are transformed dramatically. We normally receive feedback from most of our clients explaining how the quality of their lives improved ever since they began coming to LUWELL. Our wellness services have the capacity to rejuvenate someone's health and bring them back to productivity as a member of the community. People that could otherwise not walk well or function in society end up finding relief when they access our services.

01.04 Veuillez décrire précisément à qui s'adresse le produit/service de votre startup. Quels sont les bénéficiaires visés ?

Our services target people living with chronic illnesses, recovering from serious injuries/stroke, or experiencing frailty. Our services provide pain relief for clients that are recovering from stroke or experiencing other musculoskeletal challenges. Through our services, we are able to help our clients by Improving relaxation, circulation, reducing muscle tension, reducing pain (physical/mental) and removing toxins and waste products thereby improving the quality of their lives.

01.05 Quand votre entreprise a-t-elle été créée ?

15/08/2023

01.06 Vendez-vous déjà votre produit/service ?

Oui

01.07 Combien y a-t-il de propriétaires de votre entreprise en plus de vous ?

0

01.08 Parmi les autres propriétaires, combien sont des femmes ?

0

01.09 Veuillez décrire le profil des autres propriétaires de votre startup (compétences, expérience, etc.).

I hold a master’s degree in organizational psychology, a micro masters in International Project Management, and a bachelor’s degree in education. I am a certified member of the project management institute with a verified project management professional certification. Over the last 10 years, I have attained several professional certifications including monitoring and evaluation; improving health care quality; early childhood development programming for young vulnerable children; data use for program managers; leadership; HIV/AIDS surveillance, qualitative research and evidence informed decision making (EIDM). I consider myself a highly capable strategic planner and focused decision maker, well-versed in managing priorities.

01.10 Si vous avez un site web, une page sur les médias sociaux (Facebook, Instagram, Linkedin...) ou une application, veuillez fournir le(s) lien(s) ici :

https://www.linkedin.com/in/luke-b-6007656b/

01.11 Quel est le secteur d'activité qui décrit le mieux votre entreprise ?

Soins de santé (équipements et services de santé)

02.01.01 Ma startup contribue à l'objectif 'Pas de pauvreté'

4

02.01.02 Justification de la contribution de ma startup

02.02.01 Ma startup contribue à l'objectif 'Faim Zéro'

4

02.02.02 Justification de la contribution de ma startup

02.03.01 Ma startup contribue à l'objectif 'Bonne Santé et Bien Être'

7 - tout à fait d'accord

02.03.02 Justification de la contribution de ma startup

Our services target people living with chronic illnesses, recovering from serious injuries, or experiencing frailty. Our services provide pain relief for clients that are recovering from stroke or experiencing other musculoskeletal challenges. Through our services, we are able to help our clients by Improving relaxation, circulation, reducing muscle tension, reducing pain (physical/mental) and removing toxins and waste products thereby improving the quality of their lives.

02.04.01 Ma startup contribue à l'objectif 'Éducation de Qualité'

4

02.04.02 Justification de la contribution de ma startup

02.05.01 Ma startup contribue à l'objectif 'Égalité entre les Sexes'

4

02.05.02 Justification de la contribution de ma startup

02.06.01 Ma startup contribue à l'objectif 'Eau Propre et Assainissement'

4

02.06.02 Justification de la contribution de ma startup

02.07.01 Ma startup contribue à l'objectif 'Énergie Propre et Abordable'

4

02.07.02 Justification de la contribution de ma startup

02.08.01 Ma startup contribue à l'objectif 'Travail Décent et Croissance Économique'

7 - tout à fait d'accord

02.08.02 Justification de la contribution de ma startup

The Physiotherapy department is headed by a trained physiotherapist from Kamuzu University of health sciences and she holds a Bachelors degree in Physiotherapy. This department focuses on providing recovery support, managing chronic pain, and improving overall mobility and function. The Psychotherapy department is headed by a trained therapist also from Kamuzu University of Health sciences who holds a masters degree in counselling. This department focuses on providing mental health counselling as well as maternal counselling. Lastly, the Professional massage department employs four people who hold qualifications in public health as well as rehabilitation. With support from Total, we aspire to roll out occupational therapy and speech therapy.

02.09.01 Ma startup contribue à l'objectif 'Industrie, Innovation et Infrastructure'

4

02.09.02 Justification de la contribution de ma startup

02.10.01 Ma startup contribue à l'objectif 'Réduction des Inégalités'

7 - tout à fait d'accord

02.10.02 Justification de la contribution de ma startup

LUWELL is big on women empowerment. It is because of this principle that LUWELL employs 6 women out of 8 employees. We are convinced that women are just as capable as men and therefore should be given an opportunity to perform.

02.11.01 Ma startup contribue à l'objectif 'Villes et Communautés Durables'

4

02.11.02 Justification de la contribution de ma startup

02.12.01 Ma startup contribue à l'objectif 'Consommation et Production Responsables'

4

02.12.02 Justification de la contribution de ma startup

02.13.01 Ma startup contribue à l'objectif 'Lutte contre les Changements Climatiques'

4

02.13.02 Justification de la contribution de ma startup

02.14.01 Ma startup contribue à l'objectif 'Vie Sous-Marine'

4

02.14.02 Justification de la contribution de ma startup

02.15.01 Ma startup contribue à l'objectif 'Vie Terrestre'

4

02.15.02 Justification de la contribution de ma startup

02.16.01 Ma startup contribue à l'objectif 'Paix, Justice et Institutions Efficaces'

4

02.16.02 Justification de la contribution de ma startup

02.17.01 Ma startup contribue à l'objectif 'Parteneriats pour la Réalisation des Objectifs'

5

02.17.02 Justification de la contribution de ma startup

LUWELL business model is a business to customer (B2C) revolving around physiotherapy, psychotherapy, and professional massage therapy. Our clients choose a session and either book an appointment or just walk in. After a session, a client proceeds to the reception area to make payment. We also have the option of gift vouchers which people can purchase for their loved ones. The Physiotherapy department is in partnership with medical insurance companies which allows clients to pay for a session using their medical insurance. Together with all our partners, we are hopeful that we will improve the health and wellbeing of millions of people.

06.01 Un grand nombre de clients utilisent déjà un produit/service très similaire au nôtre.

7 = Tout à fait d'accord

06.02 Notre produit/service représente un type de produit/service entièrement nouveau

7 - Tout à fait d'accord

06.03 Notre produit/service pourrait être décrit comme une nouvelle technologie

7 - Tout à fait d'accord

06.04 Notre produit/service est une amélioration d'un produit ou d'un service existant

7 - Tout à fait d'accord

06.05 Notre produit/service pourrait être décrit comme une extension d'une gamme de produits ou de services

7 - Tout à fait d'accord

06.06 Notre produit/service répond à une demande ou à un besoin qui n'a pas été satisfait par d'autres produits/services.

7 - Tout à fait d'accord

06.07 Notre produit/service est une nouvelle version d'un ancien produit/service

7 - Tout à fait d'accord

06.08 Justification

LUWELL is unique and innovative because it integrates several major stand-alone services in the wellness industry and provides them all under one roof making it more like a one-stop shop for good health and wellbeing. Aside from the traditional wellness approach, LUWELL envisages making an investment in modern technology to boost the versatility of our services and reach a broader market. As a legacy business set to operate for many years to come, quality tops the list of our priorities followed by profit of course. Our aspiration for distinction in the wellness industry hinges on our ambition to be of international standard. One way of achieving this has been to create opportunities for growth for the people that work for LUWELL primarily because we believe that if we take care of our staff, then our staff will take care of the business.

06.09 Analyse compétitive

LUWELL is the only wellness center offering an integrated wellness package comprising of physiotherapy, psychotherapy, and professional massage therapy all under one roof. Furthermore, because LUWELL provides a physiotherapy which is a clinical service, we are the only wellness centre in partnership with medical insurance companies which only support clinical work such as physiotherapy. It is interesting to note that all the competitors that have been mentioned above are all operating close to LUWELL, however LUWELL stands out because we are strategically located closer to town than the rest of our competitors.

11.05 Menez-vous des actions au sein de votre communauté pour promouvoir le rôle des femmes entrepreneurs ?

I actively share entrepreneurial training opportunities to members of my community especially those that are not able to access such advertisements. In so doing, I have managed to inspire several female entrepreneurs to undergo business management trainings. Some of these women have gone ahead to establish their own businesses and are now doing well. Furthermore, I have also inspired my staff to be entrepreneurial by mentoring them on how to run their own businesses. I am proud to say that my business development manager runs her own business which involves packaging and delivering presents. My therapist also runs her own art gallery where she draws and paints. It is my ambition that through this grant, I will be able to conduct classes for females in my community for them to learn the fundamentals of running a wellness startup as lucrative as LUWELL.