Democratic Republic of Congo - Startup under 3 years old

Describe your project or startup in a few words

PhatiRdv is an innovative web-based platform simplifying medical appointment bookings in the DRC. By sending SMS reminders, it reduces no-shows and ensures timely care, improving healthcare access and patient satisfaction.

01.01 Describe your startup in more detail

PhatiRdv is a web-based platform developed by Valorigo, aimed at revolutionizing medical appointment bookings in the DRC. It connects patients with local hospitals and clinics, allowing them to easily search for available appointments and book online. The platform sends SMS reminders to patients, enhancing their commitment and reducing missed appointments. Since its launch, PhatiRdv has managed thousands of appointments, significantly improving access to healthcare. By optimizing appointment schedules and reducing no-show rates, PhatiRdv contributes to better health outcomes and increased patient satisfaction.

01.02 What is the main problem you are trying to solve?

The main problem PhatiRdv addresses is the challenge of accessing timely medical consultations in the DRC. Patients face long waiting times and difficulties in securing appointments, leading to delays in diagnosis and treatment. Additionally, no-shows and missed appointments disrupt healthcare providers' schedules and create inefficiencies. By streamlining the appointment process and sending SMS reminders, PhatiRdv aims to reduce no-show rates, ensure patients receive timely care, and improve the overall efficiency of healthcare delivery.

01.03 Tell us the major benefits and/or advantages of using the product/service that your startup provides (at least 3).

1. Efficient Appointment Management: PhatiRdv simplifies the booking process, allowing patients to secure appointments easily and reducing administrative burdens for healthcare providers. 2. Reduced No-Show Rates: SMS reminders enhance patient commitment and significantly reduce the occurrence of missed appointments, ensuring timely healthcare access. 3. Improved Patient Satisfaction: By offering a convenient and reliable way to book appointments, PhatiRdv enhances the overall patient experience and satisfaction, contributing to better health outcomes.

01.04 Please describe who exactly your startup’s product/service is aimed at serving. Who are the targeted beneficiaries?

PhatiRdv's product is aimed at serving both patients and healthcare providers in the DRC. The primary beneficiaries are: 1. Patients: Individuals seeking convenient and timely access to medical consultations. This includes women requiring prenatal care, parents scheduling vaccinations for their children, and anyone needing medical appointments. 2. Healthcare Providers: Hospitals and clinics looking to optimize appointment management, reduce no-show rates, and enhance operational efficiency. By catering to these groups, PhatiRdv ensures improved healthcare delivery and access for all users.

01.05 When was your company established?

2021-11-30

01.06 Are you already selling your product/service?

Yes

01.07 How many other owners are there within your startup?

0

01.08 Among the other owners, how many are female?

0

01.09 Please describe the profile of the other owners within your startup (skills, experience, etc.)

N/A

01.10 If you have a website, a social media page (Facebook, Instagram, Linkedin…), or app, please provide the link(s) here:

https://phati.net/

01.11 Which industry best describes your project?

f) Healthcare (healthcare equipment and services)

02.01.01 My startup contributes to the No poverty goal

1 - Strongly Disagree

02.01.02 No poverty - Justification for my startup

N/A

02.02.01 My startup contributes to the Zero hunger goal

1 - Strongly Disagree

02.02.02 Zero hunger - Justification for my startup

N/A

02.03.01 My startup contributes to the Good health and well-being goal

7 - Strongly Agree

02.03.02 Good health and well-being - Justification for my startup

PhatiRdv directly contributes to the SDG "Good Health and Well-being" by improving access to healthcare services in the DRC. By simplifying the appointment booking process and reducing no-show rates through SMS reminders, PhatiRdv ensures timely medical consultations, which leads to earlier diagnosis and treatment. The platform has successfully managed thousands of appointments, including critical prenatal and vaccination visits, enhancing health outcomes for patients. Additionally, by optimizing healthcare providers' schedules, PhatiRdv increases the efficiency and effectiveness of healthcare delivery, ultimately promoting better health and well-being for the community.

02.04.01 My startup contributes to the Quality education goal

1 - Strongly Disagree

02.04.02 Quality education - Justification for my startup

N/A

02.05.01 My startup contributes to the Gender equality goal

6

02.05.02 Gender equality - Justification for my startup

PhatiRdv plays a significant role in promoting gender equality by ensuring equal access to healthcare services for women and girls in the DRC. The platform facilitates prenatal consultations and vaccination appointments, crucial for maternal and child health. By sending SMS reminders, PhatiRdv helps women and caregivers remember these appointments, reducing missed opportunities for essential healthcare. Moreover, by streamlining the appointment process, PhatiRdv empowers women to take control of their health, enabling them to make informed decisions about their well-being and that of their families. This empowerment contributes to breaking down barriers to access and fostering gender equality in healthcare.

02.06.01 My startup contributes to the Clean water and sanitation goal

1 - Strongly Disagree

02.06.02 Clean water and sanitation - Justification for my startup

N/A

02.07.01 My startup contributes to the Affordable and clean energy goal

1 - Strongly Disagree

02.07.02 Affordable and clean energy - Justification for my startup

N/A

02.08.01 My startup contributes to the Decent work and economic growth

5

02.08.02 Decent work and economic growth - Justification for my startup

PhatiRdv contributes to the SDG "Decent Work and Economic Growth" by fostering efficiency and productivity in the healthcare sector of the DRC. By optimizing appointment schedules and reducing no-show rates, the platform helps healthcare providers streamline their operations, leading to increased productivity and cost-effectiveness. This efficiency translates into improved job satisfaction for healthcare workers and creates opportunities for employment in the healthcare technology sector. Additionally, by promoting timely healthcare access, PhatiRdv supports the overall well-being of the workforce, ensuring they can remain productive contributors to economic growth.

02.09.01 My startup contributes to the Industry innovation and infrastructure

5

02.09.02 Industry innovation and infrastructure - Justification for my startup

PhatiRdv contributes to the SDG "Industry, Innovation, and Infrastructure" by fostering innovation in healthcare technology and improving infrastructure for medical appointment management in the DRC. The platform utilizes web-based technology to streamline the booking process, making it more accessible and efficient for both patients and healthcare providers. By integrating SMS reminders, PhatiRdv leverages communication infrastructure to enhance patient engagement and reduce missed appointments, thus optimizing healthcare delivery. This innovative approach not only improves the efficiency of existing healthcare infrastructure but also lays the groundwork for further technological advancements in the healthcare sector of the DRC.

02.10.01 My startup contributes to the Reduced inequalities goal

1 - Strongly Disagree

02.10.02 Reduced inequalities - Justification for my startup

N/A

02.11.01 My startup contributes to the Sustainable cities and communities goal

1 - Strongly Disagree

02.11.02 Sustainable cities and communities - Justification for my startup

N/A

02.12.01 My startup contributes to the Responsible consumption and production goal

1 - Strongly Disagree

02.12.02 Responsible consumption and production - Justification for my startup

N/A

02.13.01 My startup contributes to the Climate action goal

1 - Strongly Disagree

02.13.02 Climate action - Justification for my startup

N/A

02.14.01 My startup contributes to the Life below water goal

1 - Strongly Disagree

02.14.02 Life below water - Justification for my startup

N/A

02.15.01 My startup contributes to the Life on land goal

1 - Strongly Disagree

02.15.02 Life on land - Justification for my startup

N/A

02.16.01 My startup contributes to the Peace Justice and Strong Institutions goal

1 - Strongly Disagree

02.16.02 Peace Justice and Strong Institutions- Justification for my startup

N/A

02.17.01 My startup contributes to the Partnerships for the goal

5

02.17.02 Partnerships for the goal - Justification for my startup

PhatiRdv contributes to the SDG "Partnerships for the Goal" by fostering collaborations between various stakeholders in the healthcare ecosystem of the DRC. The platform partners with hospitals, clinics, consultants, and SMS service providers to deliver its services effectively. These partnerships strengthen the means of implementing sustainable healthcare solutions by leveraging the expertise and resources of multiple entities. By working together, PhatiRdv and its partners collectively strive towards the common goal of improving healthcare access and outcomes, demonstrating the importance of collaborative efforts in achieving sustainable development goals.

06.01 There are a large number of customers who already use a product/service very similar to the product/service we envision creating.

2

06.02 The product/service represents an entirely new type of product/service.

7 - Strongly Agree

06.03 The product/service could be described as a new technology.

6

06.04 The product/service is an improvement on an existing product or service.

7 - Strongly Agree

06.05 The product/service could be described as an extension of a range of products or services.

5

06.06 The product/service responds to a demand or need that has not been satisfied by other products/services.

7 - Strongly Agree

06.07 The product/service is a new version of an old product/service.

4

06.08 Justification for my startup

PhatiRdv introduces a novel approach to medical appointment management in the DRC, leveraging web-based technology and SMS reminders to enhance accessibility and efficiency. While similar platforms exist globally, PhatiRdv is tailored specifically to the unique challenges of the DRC healthcare system, addressing the need for streamlined appointment bookings and reduced no-show rates. Our platform's integration of SMS reminders is innovative in the context of the DRC, where mobile communication plays a crucial role in everyday life. This combination of technology and tailored solutions positions PhatiRdv as a pioneer in improving healthcare access and delivery in the region.

06.09 Competitive Analysis

PhatiRdv's main potential competitors include traditional appointment booking systems and emerging healthcare platforms in the DRC. However, what sets us apart is our focus on reducing no-show rates through SMS reminders, streamlining the appointment process, and our commitment to catering specifically to the needs of the local healthcare ecosystem. Our platform's user-friendly interface, coupled with personalized patient engagement, distinguishes us as a leader in improving healthcare access and efficiency in the region. Additionally, our emphasis on collaboration with local hospitals and clinics strengthens our position by fostering trust and reliability within the community.

11.05 Are you initiating actions within your community to promote the role of female entrepreneurs?

N/A