Ghana - Business creation project

Describe your project or startup in a few words

BEJA Technicians aims to bridge Ghana's tech repair gap with reliable repairs, mobile workshops, & training programs to empower a skilled workforce.

01.01 Describe your project in more detail

BEJA Technicians is on a mission to become a central hub for the nation's tech repair ecosystem. We offer: Accessible Repairs: We service a wide range of devices with convenient options like online booking, repair tracking, and both repair centers and mobile workshops for on-site service. Skilled Workforce Development: Investing in training programs, we aim to cultivate a competent tech repair workforce in Ghana, addressing the growing demand for skilled technicians. Customer-Centric Focus: Transparency, clear communication, and subscription plans with extended warranties prioritize customer satisfaction and build trust. Responsible Tech Care: BEJA Technicians promotes responsible gadget care, potentially reducing e-waste through repairs, extended lifespans, and exploring the possibility of in-house gadget assembly. Sustainable Business Model: We plan to achieve long-term financial financial stability through diversified revenue streams (repairs, subscriptions, gadget sales)

01.02 What is the main problem you are trying to solve?

Ghana's tech sector is booming, but reliable and accessible repair solutions are lacking. This creates a gap for Ghanaians: Inconvenient Repairs: Limited repair options and lack of transparency make fixing gadgets frustrating and time-consuming. Unskilled Workforce: The dearth of qualified technicians can lead to unreliable repairs and potential damage to devices. Irresponsible Gadget Use: A lack of awareness about responsible gadget care contributes to e-waste. BEJA Technicians tackles these issues by: 1. Offering convenient repair services through online booking, mobile workshops, and repair centers. 2. Investing in training programs to create a pool of skilled technicians who can provide high-quality repairs. 3. Promoting responsible gadget care education to extend device lifespans and reduce e-waste. Our ultimate goal is to become a one-stop shop for Ghanaians' tech needs, bridging the gap in the tech repair landscape and empowering a new generation of skilled professionals.

01.03 Tell us the major benefits and/or advantages of using the product/service that your project intends to provide (at least 3).

Ghanaians will experience several key advantages by using BEJA Technicians' services: 1. Effortless and Reliable Repairs: Our convenient online booking, repair tracking, and both repair center and mobile workshop options make getting your gadget fixed a breeze. Our team of highly trained technicians ensures top-quality repairs you can trust. 2. Empowering a Skilled Workforce: By investing in technician training programs, BEJA Technicians contributes to a more skilled tech workforce in Ghana. This translates to better repair services for everyone and increased job opportunities for Ghanaians. 3. Sustainable Tech Ecosystem: We promote responsible gadget care through education and repairs, potentially reducing e-waste and extending device lifespans. This not only benefits the environment but also saves Ghanaians money in the long run.

01.04 Please describe who exactly your project is aimed at serving. Who are the targeted beneficiaries?

BEJA Technicians aims to serve a broad spectrum of Ghanaians seeking reliable and convenient tech repair solutions: 1. Individuals: Everyday Ghanaians can benefit from our services, fixing gadgets seamlessly through on-site mobile workshops or repair centers. 2. Businesses: Subscription plans with priority service and discounts minimize downtime for businesses that rely on technology. This keeps them operational and productive. 3. Educational Institutions: Partnerships offer bulk repairs for schools and potentially training programs for their IT staff. This ensures well-maintained devices for educators and students. Beyond these direct beneficiaries, BEJA Technicians contributes to Ghana as a whole by creating jobs through our technician training programs, fostering a culture of repair, and contributing to developing the tech ecosystem

01.05 When did you start working on your project?

2022-04-05

01.06 How many other partners are associated with your business venture?

5

01.07 Among the other partners, how many are female?

1

01.08 Please describe the profile of each of the other partners (skills, experience, etc.)

1. Francis Abrokwa (Chairman, Board of Directors): Co-founder, DOXA Open University. 2. Joshua Owusu-Ansah (MD): Software Developer from JAKS Tech Ltd Nigeria. Experience launching a tech business is crucial for BEJA Technicians' success. 3. Alexander Donkoh (Chief Engineer): Tech Entrepreneur with experience as Lead Technician at KA Technologies Ghana. This dual background offers both technical proficiency in repairs and an entrepreneurial spirit. 4. Fariza Chambas (Deputy Chief Engineer): Hands-on experience is evident from founding and leading SHE Technology, an enterprise focused on gadget repair. Her skills directly translate into BEJA Technicians' core service. 5. Benjamin Bondzie (Finance): Financial expertise is provided by Benjamin. ensuring sound financial management and resource allocation for BEJA Technicians. 6. Edem Addah (Marketing): Marketing skills from Edem are essential to reach target audiences. build brand awareness, and cultivate strong customer relationship.

01.09 If you have a website, a social media page (Facebook, Instagram, Linkedin…), or app, please provide the link here:

https://www.linkedin.com/company/beja-technicians

01.10 Which industry best describes your project?

h) IT (digital services, equipment and software)

02.01.01 My project contributes to the No poverty goal

6

02.01.02 No poverty - Justification

BEJA Technicians contributes to UN SDG No. 1 (poverty reduction) by creating jobs through our Technician Training Program and potentially improving access to technology for Ghanaians. However, the impact may be limited by the initial urban focus. To strengthen our contribution, BEJA Technicians would target low-income communities, offer repair subsidies, or donate refurbished devices.

02.02.01 My project contributes to the Zero hunger goal

3

02.02.02 Zero hunger - Justification

02.03.01 My project contributes to the Good health and well-being goal

3

02.03.02 Good health and well-being - Justification

02.04.01 My project contributes to the Quality education goal

3

02.04.02 Quality education - Justification

02.05.01 My project contributes to the Gender equality goal

7 - Strongly Agree

02.05.02 Gender equality - Justification

Targeted Outreach: During recruitment for our training programs, BEJA Technicians will specifically target women's groups, technical colleges with high female enrollment, and organizations that empower women in business. By taking this proactive step, we hope to become a champion for female entrepreneurship within Ghana's tech repair industry. This aligns with UN SDG No. 5 (gender equality) and can contribute to a more diverse and inclusive workforce.

02.06.01 My project contributes to the Clean water and sanitation goal

2

02.06.02 Clean water and sanitation - Justification

02.07.01 My project contributes to the Affordable and clean energy goal

2

02.07.02 Affordable and clean energy - Justification

02.08.01 My project contributes to the Decent work and economic growth

7 - Strongly Agree

02.08.02 Decent work and economic growth - Justification

BEJA Technicians will create jobs, offer training programs, and promote fair treatment for employees, directly contributing to SDG No. 8 (decent work). The company will also foster economic growth by strengthening Ghana's tech sector and potentially reducing e-waste. To enhance our impact, BEJA Technicians will implement apprenticeships, prioritize ethical sourcing, and explore responsible e-waste disposal.

02.09.01 My project contributes to the Industry innovation and infrastructure

7 - Strongly Agree

02.09.02 Industry innovation and infrastructure - Justification

BEJA Technicians promotes innovation in repair methods and education, fosters a skilled workforce, and explores a sustainable business model, contributing to UN SDG No. 9 (industry and innovation).

02.10.01 My project contributes to the Reduced inequalities goal

3

02.10.02 Reduced inequalities - Justification

02.11.01 My project contributes to the Sustainable cities and communities goal

3

02.11.02 Sustainable cities and communities - Justification

02.12.01 My project contributes to the Responsible consumption and production goal

7 - Strongly Agree

02.12.02 Responsible consumption and production - Justification

BEJA Technicians promotes responsible gadget care, reduces e-waste, and prioritizes repairs over replacements, contributing to SDG No. 12 (responsible consumption).

02.13.01 My project contributes to the Climate action goal

2

02.13.02 Climate action - Justification

02.14.01 My project contributes to the Life below water goal

2

02.14.02 Life below water - Justification

02.15.01 My project contributes to the Life on land goal

2

02.15.02 Life on land - Justification

02.16.01 My project contributes to the Peace justice and strong institutions goal

2

02.16.02 Peace justice and strong institutions - Justification

02.17.01 My project contributes to the Partnerships for the goal

4

02.17.02 Partnerships for the goal - Justification

05.01 There are a large number of customers who already use a product/service very similar to the product/service we envision creating.

7 - Strongly Agree

05.02 The product/service we envision creating represents an entirely new type of product/service.

1 - Strongly Disagree

05.03 The product/service we envision creating could be described as a new technology.

2

05.04 The product/service we envision creating is an improvement on an existing product or service.

7 - Strongly Agree

05.05 The product/service we envision creating could be described as an extension of a range of products or services.

7 - Strongly Agree

05.06 The product/service we envision creating responds to a demand or need that has not been satisfied by other products/services.

4

05.07 The product/service we envision creating is a new version of an old product/service.

4

05.08 Justification

BEJA Technicians stands out in Ghana's tech repair scene through its multifaceted approach. * Convenience reigns supreme with online booking, repair tracking, and flexible repair options (stationed outlets and mobile workshops). * BEJA Technicians invests in the future with technician training programs, addressing the skills gap and empowering Ghanaians. * Transparency and customer focus are core values, evident in clear communication and subscription plans with extended warranties. * BEJA Technicians goes beyond repairs, promoting responsible gadget care to extend device lifespans and potentially reduce e-waste. * The business model is innovative, aiming for long-term sustainability through diversified revenue streams (repairs, subscriptions, and potential future gadget sales). The ultimate vision of in-house, ethically sourced gadget assembly holds the potential to revolutionize Ghana's tech industry, creating jobs and fostering domestic production.

05.09 Who are your main potential competitors and what makes you stand out from them?

BEJA Technicians faces competition from independent repair shops and brand service centers. We differentiate ourselves through: * Convenience (online booking, mobile workshops) * Technician training (addresses skill gap) * Customer focus (transparency, subscriptions) * Responsible gadget care (education, reduces e-waste) * Potentially revolutionary in-house assembly with ethical sourcing. This unique combination positions BEJA Technicians as a leader in Ghana's tech repair sector.

10.06 Are you initiating actions within your community to promote the role of female entrepreneurs?

Targeted Outreach: During recruitment for our training programs, BEJA Technicians will specifically target women's groups, technical colleges with high female enrollment, and organizations that empower women in business. By taking this proactive step, we hope to become a champion for female entrepreneurship within Ghana's tech repair industry. This aligns with UN SDG No. 5 (gender equality) and can contribute to a more diverse and inclusive workforce.