Tunisia - Startup under 3 years old

Describe your project or startup in a few words

Kiwi Smile is a cloud based customer satisfaction solution that allow a company to collect their customers feedback collected data to web platform.

01.01 Describe your startup in more detail

Kiwi Softwares is an innovative development companies that help companies digitalise their envirement (softwares, websites...)

01.02 What is the main problem you are trying to solve?

companies are using traditional customer satisfaction enquiries, that take much time to customer to do and that are not envirement friendly

01.03 Tell us the major benefits and/or advantages of using the product/service that your startup provides (at least 3).

- Make customer more confortable when it will fill a feedback abour product or service - for the company, it will help to digitalize their customer satisfaction enquiries, collenting them and generating automatic reports -more envirement friendly (no paper wast)

01.04 Please describe who exactly your startup’s product/service is aimed at serving. Who are the targeted beneficiaries?

the main idea is sell our product to total energy oil stations and offices, but our main targets are: hotels & resorts, airports, hospitals, public instituions, oil stations...

01.05 When was your company established?

2022-02-20

01.06 Are you already selling your product/service?

Yes

01.07 How many other owners are there within your startup?

2

01.08 Among the other owners, how many are female?

1

01.09 Please describe the profile of the other owners within your startup (skills, experience, etc.)

software engineer we build this project (Kiwi Smile) 2 years ago

01.10 If you have a website, a social media page (Facebook, Instagram, Linkedin…), or app, please provide the link(s) here:

https://kiwismile.net

01.11 Which industry best describes your project?

h) IT (digital services, equipment and software)

02.01.01 My startup contributes to the No poverty goal

4

02.01.02 No poverty - Justification for my startup

02.02.01 My startup contributes to the Zero hunger goal

4

02.02.02 Zero hunger - Justification for my startup

02.03.01 My startup contributes to the Good health and well-being goal

5

02.03.02 Good health and well-being - Justification for my startup

help customer satisfaction for all

02.04.01 My startup contributes to the Quality education goal

3

02.04.02 Quality education - Justification for my startup

02.05.01 My startup contributes to the Gender equality goal

5

02.05.02 Gender equality - Justification for my startup

it help everyone send his feedback

02.06.01 My startup contributes to the Clean water and sanitation goal

5

02.06.02 Clean water and sanitation - Justification for my startup

using our product will reduce a lot paper use and make the user more environment friendly

02.07.01 My startup contributes to the Affordable and clean energy goal

6

02.07.02 Affordable and clean energy - Justification for my startup

using our product will reduce a lot paper use and make the user more environment friendly

02.08.01 My startup contributes to the Decent work and economic growth

4

02.08.02 Decent work and economic growth - Justification for my startup

02.09.01 My startup contributes to the Industry innovation and infrastructure

6

02.09.02 Industry innovation and infrastructure - Justification for my startup

it's innovative product, there is some companies in the world that made a similar product, but our is performed, and more sustainable

02.10.01 My startup contributes to the Reduced inequalities goal

7 - Strongly Agree

02.10.02 Reduced inequalities - Justification for my startup

using our product it give voice to all cutomers, so if there is inequality, people will say it throw our system

02.11.01 My startup contributes to the Sustainable cities and communities goal

4

02.11.02 Sustainable cities and communities - Justification for my startup

using our product will reduce a lot paper use and make the user more environment friendly

02.12.01 My startup contributes to the Responsible consumption and production goal

4

02.12.02 Responsible consumption and production - Justification for my startup

02.13.01 My startup contributes to the Climate action goal

6

02.13.02 Climate action - Justification for my startup

using our product will reduce a lot paper use and make the user more environment friendly

02.14.01 My startup contributes to the Life below water goal

6

02.14.02 Life below water - Justification for my startup

using our product will reduce a lot paper use and make the user more environment friendly (reduce tree cut to save paper)

02.15.01 My startup contributes to the Life on land goal

4

02.15.02 Life on land - Justification for my startup

02.16.01 My startup contributes to the Peace Justice and Strong Institutions goal

5

02.16.02 Peace Justice and Strong Institutions- Justification for my startup

it give voice to all cuttomers to give their honest feedback

02.17.01 My startup contributes to the Partnerships for the goal

6

02.17.02 Partnerships for the goal - Justification for my startup

using our product will reduce a lot paper use and make the user more environment friendly

06.01 There are a large number of customers who already use a product/service very similar to the product/service we envision creating.

2

06.02 The product/service represents an entirely new type of product/service.

7 - Strongly Agree

06.03 The product/service could be described as a new technology.

6

06.04 The product/service is an improvement on an existing product or service.

3

06.05 The product/service could be described as an extension of a range of products or services.

2

06.06 The product/service responds to a demand or need that has not been satisfied by other products/services.

7 - Strongly Agree

06.07 The product/service is a new version of an old product/service.

5

06.08 Justification for my startup

there is some companies that are making a customer satisfaction enquiries bur out solution is better

06.09 Competitive Analysis

there is some companies that are making a customer satisfaction enquiries bur out solution is better, they are using traditionel mehods, and sometimes enquiries using paper not digital feedbacks

11.05 Are you initiating actions within your community to promote the role of female entrepreneurs?