Zambia - Startup under 3 years old

Describe your project or startup in a few words

Ntumai is an integrated platform offering seamless courier services, on-demand errand assistance, and local business listings, enhancing convenience, efficiency, and economic opportunities for urban residents and businesses in Lusaka, Zambia.

01.01 Describe your startup in more detail

Ntumai is a comprehensive urban services platform addressing the daily challenges of residents and local businesses in Lusaka, Zambia, and beyond. By integrating seamless courier services, on-demand errand assistance, and a centralized business listing, Ntumai streamlines everyday tasks and enhances urban living. Our platform connects users with trusted service providers and local businesses, ensuring reliable and efficient service delivery. Additionally, Ntumai empowers drivers and errand runners by offering better earning opportunities and favorable working conditions, leveraging the increasing fleet of motorbikes and cars. Local businesses benefit from increased visibility and customer reach through our platform, driving their growth and competitiveness. Our user-friendly, community-driven approach not only improves the quality of life for urban residents but also fosters economic development and sustainability.

01.02 What is the main problem you are trying to solve?

Ntumai aims to solve several interconnected problems faced by urban residents, local businesses, and service providers. Urban residents struggle with managing daily tasks efficiently due to fragmented services, leading to a lack of reliable and convenient solutions for errands and parcel deliveries. This inefficiency makes it challenging to balance work, family, and personal commitments. Local businesses face visibility and logistical challenges, hindering their ability to compete effectively and reach a broader customer base. Additionally, drivers and errand runners often experience poor working conditions and limited earning opportunities. These issues collectively reduce the quality of life for urban dwellers and stifle local economic growth. Ntumai addresses these pain points by providing an integrated platform that streamlines courier services, on-demand errands, and business listings, thereby enhancing convenience, efficiency, and economic opportunities in urban settings.

01.03 Tell us the major benefits and/or advantages of using the product/service that your startup provides (at least 3).

Ntumai provides a one-stop solution for all courier and errand needs, ensuring convenience, reliability, and time savings. Our platform simplifies daily tasks, allowing users to balance work, family, and personal commitments more effectively. Local businesses gain increased visibility and customer reach through our centralized listing, driving growth and competitiveness. Additionally, businesses benefit from valuable data insights, helping them understand market trends and customer preferences. For drivers and errand runners, Ntumai offers better earning opportunities and favorable working conditions, leveraging the growing fleet of motorbikes and cars. Our user-friendly, technology-driven approach ensures a seamless experience, encouraging repeat usage and customer loyalty. Overall, Ntumai fosters economic development, supports local enterprises, and improves the quality of life for urban residents by providing an integrated, efficient, and community-driven service platform.

01.04 Please describe who exactly your startup’s product/service is aimed at serving. Who are the targeted beneficiaries?

Ntumai is aimed at serving a diverse range of target beneficiaries, including urban residents, local businesses, and service providers. Urban residents, who struggle with balancing work, family, and personal commitments, benefit from our convenient and reliable courier and errand services. Local businesses, particularly small and medium-sized enterprises, gain increased visibility and customer reach through our centralized platform, driving growth and competitiveness. Additionally, they benefit from valuable data insights that help them understand market trends and customer preferences. Service providers, including drivers and errand runners, enjoy better earning opportunities and favorable working conditions, leveraging the growing fleet of motorbikes and cars. Ntumai also serves expatriates and individuals in the diaspora who need reliable services to manage tasks in their home cities.

01.05 When was your company established?

2022-08-01

01.06 Are you already selling your product/service?

Yes

01.07 How many other owners are there within your startup?

2

01.08 Among the other owners, how many are female?

0

01.09 Please describe the profile of the other owners within your startup (skills, experience, etc.)

Mambwe Phiri: Head of Marketing Skills: Digital marketing pro, passionate about biodiversity, sustainability, and climate change. Combines expertise with entrepreneurship for a greener future. Brian Kashiwa: Financial Analyst, Chief Technology Officer Qualifications: Financial Modeling and Valuations Analysis

01.10 If you have a website, a social media page (Facebook, Instagram, Linkedin…), or app, please provide the link(s) here:

https://www.instagram.com/ntumaizambia?igsh=MW8wMXI0NWhoOG5mNA==

01.11 Which industry best describes your project?

h) IT (digital services, equipment and software)

02.01.01 My startup contributes to the No poverty goal

6

02.01.02 No poverty - Justification for my startup

By creating economic opportunities, improving income levels, and fostering financial stability for urban residents and local businesses. By providing a platform that connects drivers and errand runners with consistent and reliable work, Ntumai enhances earning opportunities and job security for these service providers. Our model offers better working conditions and competitive compensation, helping to lift individuals and families out of poverty. For local businesses, Ntumai increases visibility and customer reach, driving sales and revenue growth. This economic boost allows businesses to expand, create more jobs, and invest in their communities. Additionally, by supporting small and medium-sized enterprises, Ntumai helps build resilient local economies that can withstand economic fluctuations. Ntumai also empowers underrepresented groups, such as women and youth, by offering accessible work opportunities and promoting entrepreneurship.

02.02.01 My startup contributes to the Zero hunger goal

5

02.02.02 Zero hunger - Justification for my startup

improving access to nutritious food. By partnering with local farmers, food vendors, and grocery stores, Ntumai enhances the visibility and reach of these businesses, helping them connect with a broader customer base. This increased market access boosts the income of local food producers and vendors, enabling them to invest in better farming practices and food production techniques. Additionally, Ntumai's efficient courier services ensure timely and reliable delivery of fresh and nutritious food to urban residents, reducing food waste and ensuring that healthy food is accessible to more people.

02.03.01 My startup contributes to the Good health and well-being goal

2

02.03.02 Good health and well-being - Justification for my startup

02.04.01 My startup contributes to the Quality education goal

1 - Strongly Disagree

02.04.02 Quality education - Justification for my startup

02.05.01 My startup contributes to the Gender equality goal

2

02.05.02 Gender equality - Justification for my startup

02.06.01 My startup contributes to the Clean water and sanitation goal

1 - Strongly Disagree

02.06.02 Clean water and sanitation - Justification for my startup

02.07.01 My startup contributes to the Affordable and clean energy goal

2

02.07.02 Affordable and clean energy - Justification for my startup

02.08.01 My startup contributes to the Decent work and economic growth

7 - Strongly Agree

02.08.02 Decent work and economic growth - Justification for my startup

Ntumai empowers drivers and errand runners by offering better earning opportunities and favorable working conditions, leveraging the increasing fleet of motorbikes and cars. Local businesses benefit from increased visibility and customer reach through our platform, driving their growth and competitiveness. Our user-friendly, community-driven approach not only improves the quality of life for urban residents but also fosters economic development and sustainability. Ntumai’s commitment to leveraging technology and data insights supports our mission to create a more connected, efficient, and prosperous urban environment.

02.09.01 My startup contributes to the Industry innovation and infrastructure

3

02.09.02 Industry innovation and infrastructure - Justification for my startup

02.10.01 My startup contributes to the Reduced inequalities goal

2

02.10.02 Reduced inequalities - Justification for my startup

02.11.01 My startup contributes to the Sustainable cities and communities goal

4

02.11.02 Sustainable cities and communities - Justification for my startup

02.12.01 My startup contributes to the Responsible consumption and production goal

2

02.12.02 Responsible consumption and production - Justification for my startup

02.13.01 My startup contributes to the Climate action goal

4

02.13.02 Climate action - Justification for my startup

02.14.01 My startup contributes to the Life below water goal

2

02.14.02 Life below water - Justification for my startup

02.15.01 My startup contributes to the Life on land goal

1 - Strongly Disagree

02.15.02 Life on land - Justification for my startup

02.16.01 My startup contributes to the Peace Justice and Strong Institutions goal

1 - Strongly Disagree

02.16.02 Peace Justice and Strong Institutions- Justification for my startup

02.17.01 My startup contributes to the Partnerships for the goal

4

02.17.02 Partnerships for the goal - Justification for my startup

06.01 There are a large number of customers who already use a product/service very similar to the product/service we envision creating.

4

06.02 The product/service represents an entirely new type of product/service.

1 - Strongly Disagree

06.03 The product/service could be described as a new technology.

2

06.04 The product/service is an improvement on an existing product or service.

4

06.05 The product/service could be described as an extension of a range of products or services.

3

06.06 The product/service responds to a demand or need that has not been satisfied by other products/services.

4

06.07 The product/service is a new version of an old product/service.

4

06.08 Justification for my startup

06.09 Competitive Analysis

Ntumai offers a unique platform combining courier services, on-demand errands, and local business listings, distinguishing itself from competitors like Yango. We focus on better earnings for drivers and partners, leveraging the growing fleet of motorbikes and cars. Our user-friendly platform enhances convenience and efficiency for urban residents and supports local businesses with increased visibility and growth opportunities. Ntumai’s community-driven approach and valuable data insights for businesses set us apart. We also offer a loyalty program and incentives for high-traffic partners, fostering economic development and improving urban quality of life.

11.05 Are you initiating actions within your community to promote the role of female entrepreneurs?

We are actively looking for a competent female team member